Wow. What a piece of junk. Works a week, now never can shut door. Occasionally woks to open!

  • 1
  • Question
  • Updated 1 year ago
Photo of Preston Keith

Preston Keith

  • 17 Posts
  • 1 Reply Like

Posted 1 year ago

  • 1
Photo of MyQ Community Manager

MyQ Community Manager, Employee

  • 2294 Posts
  • 139 Reply Likes
Preston, we'd like to help. Can you describe the issue you're experiencing? Lauren
Photo of Preston Keith

Preston Keith

  • 17 Posts
  • 1 Reply Like
Worked great for a week. Now rarely will open door. Never shuts door.
Photo of MyQ Community Manager

MyQ Community Manager, Employee

  • 2294 Posts
  • 139 Reply Likes
Can you give me a model number? What happens when try to use your phone to open or close the door? Lauren
Photo of Preston Keith

Preston Keith

  • 17 Posts
  • 1 Reply Like
It never closes. Beeps for approximately 30 seconds. Try again get an error symbol. Does not do notifications anymore on phone either. MyQ GO201P
Photo of MyQ Community Manager

MyQ Community Manager, Official Rep

  • 798 Posts
  • 43 Reply Likes
Preston - I'm looking up troubleshooting solutions. More soon.   Lauren
(Edited)
Photo of MyQ Community Manager

MyQ Community Manager, Official Rep

  • 798 Posts
  • 43 Reply Likes
Preston - is it okay if we contact you at the email address associated with this account? 

Best, 
Lauren
Photo of Preston Keith

Preston Keith

  • 17 Posts
  • 1 Reply Like
Yes. Please do.