Will MyQ Hub support multiple users?

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  • Question
  • Updated 6 months ago
  • (Edited)
I own a small garage repair company in Florida and I've pledged one of these MyQ Hubs as a raffle gift for a charity event. I was putting together a features list for the promotional materials and realized I didn't know for sure if multiple users were possible. Seems silly that it wouldn't be but then I landed on this forum and it looks like it isn't possible.

This strikes me as one of the biggest sales aspects of this device. I already deal with radio interference issues jamming remotes on a weekly basis and the allure of eliminating them altogether makes this product an easy sell. But it appears it can't do that. Huge disappointment. I mean that is a really substantial miss that makes me wonder why or even how I would market this product.

Only one person in the household can use the app? Ridiculous, and even more ridiculous that Chamberlain is pushing an unfinished product so heavily.

I hope you guys can get this sorted out soon...
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David Raymond

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Posted 11 months ago

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Chamberlain Admin, Official Rep

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Hi David,

Thank you for your feedback. We are always looking at ways that we can improve our product offerings and we will be sure to pass it along.
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Jim De Boer

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What is the expected release of ability to have multiple users of this product?
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Everyone posting here (this thread and several others) needs to go to Amazon.com and start posting reviews that users should NOT buy this product (or any LiftMaster garage opener) specifically because it doesn't support multiple users. Amazon is the #1 online seller of everything, so if we publicize the problem there, perhaps someone at LiftMaster take us seriously. Seriously everyone, don't just post your comments here. Post them in a place where LiftMaster will care.