Why is the integration with Google Assistant a SUBSCRIPTION service? Does anyone else feel it should be included and FREE?

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  • Updated 1 month ago
  • (Edited)
Why are you requiring a subscription to use this service? It seems like it should be free like virtually all other products that integrate with Google Assistant. Does anyone else agree? Don't 'penny pinch' the consumer for something a robot does!!

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David

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Posted 1 year ago

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Rick Fromm

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Not about to pay for something that should be part of the product price and if not clearly stated as such. It would be nice to have but not worth paying for. Never buying a Chamberlain product again.
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cjo

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Just going to bump this. Asking for a fee for one provider when it allows others to use free isn't the right thing to do for your customers. Then on top of that, those that pay the fee get a crippled version that doesn't allow you to use all the functions.
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cjo

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Just going to bump this. Asking for a fee for one provider when it allows others to use free isn't the right thing to do for your customers. Then on top of that, those that pay the fee get a crippled version that doesn't allow you to use all the functions.
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Lucas B

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I regrettably purchased the Chamberlain opener. I find it absurd to charge a month free for such a minimal service. And I dunt trust that it will work anyway. 80% of the time I get close errors using the myq app. Causing me to have to get out of my car to close the garage when I leave home. I have been very vocal about recommending against Chamberlain because of the subscription.
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allenmiller

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If this company's management had enough sense they would be embarrassed at such a demand for subscription payment for a service that all other devices give for free.
Sadly for them, I suspect that they are not embarrassed as that would mean they were intelligent.
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Jay Brodie

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I have been wondering about this.  Regret buying this opener now, I had an another Chamberlain that the motor gave out on and saw this with the integration options so I picked it up.

Now, I can't have the integration without their stupid subscription, and my remote fobs / truck opener doesn't work with this stupid thing.  I regret this $400 purchase more than ever!


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Marvin

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should be free integration just like a $10 smart plug no reason for this.
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Terry Leonhardt

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I just dumped my myq and put in a different brand. works fantastic with with Alexa and Google. as an added bonus, it automatically closed my garage door when I drive away, then reopens it when i return. oh yes, if I forget to close the door at night, it will automatically close it after 10 minutes.