Unauthorized garage door opening

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  • Question
  • Updated 10 months ago
My neighbor recently installed a new Chamberlain garage door opener with remotes. Each time they activiate their remote it activates my garage door. I have a Craftsman 1/2 hp chain driven opener. I have changed my codes but to no avail. This has become a real problem. It appears to me you have a duty and responsibility to correct this before something gets stolen while I'm away from my house.
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Stephen Sailor

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Posted 10 months ago

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Chamberlain Admin, Official Rep

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Hi Stephen,

Thank you for contacting us on the myQ community and for bringing this to our attention. Have you reached out to our customer service or technical support teams via phone? If not, please email us at social@chamberlain.com with the subject line "myQ Community. Garage door opening- Stephen Sailor."