Trouble updating account...

  • 1
  • Question
  • Updated 9 months ago
The MyQ app or online web page will not let me update my info in my account. When I get alerts they are in the wrong time zone.
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Bob

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Posted 10 months ago

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MyQ Community Manager, Employee

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Bob, we're aware of this issue and are actively working on a fix. Lauren
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Bob

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Great
Thanks
Bob
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MyQ Community Manager, Employee

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Bob,

We have resolved the technical issue resulting in error code 000.  You will now be allowed to set the correct time zone, as well as enter and save your state of residence and phone number to your MyQ account. Your MyQ app will update automatically, allowing you to enter the correct info. 

Let us know if you have any questions. We appreciate your continued patience as we worked to resolve this issue.

-Chuck
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Bob

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Thanks!
I did notice it got fixed here recently.
Glad they found a fix.
Much appreciated.
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MyQ Community Manager, Employee

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Bob, of course. Happy to help! Thanks, Chuck