System outage?

  • 4
  • Problem
  • Updated 1 year ago
Is the MyQ system down? all of a sudden my app tells me to make sure the device is powered up and in range.. However i see the device on my Wi-Fi AP and on my router. and ive rebooted it.
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jeremy

  • 11 Posts
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Posted 1 year ago

  • 4
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David

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+1 Having trouble with my alarm.com integration
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EH

  • 1 Post
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Same issue  as Jeremy
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MyQ Community Manager, Official Rep

  • 798 Posts
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Jeremy and EH, 

I apologize you're having this issue.

Are you still experiencing this problem?  If you are, I wanted to send you an article that walks you through the steps to resolve this issue. Link to article below; scroll down to error 308. 

http://support.chamberlain.com/articles/How_To/What-are-the-MyQ-Error-Codes-1484145672363

Best,
Chuck