Stuck on step one.

  • 1
  • Problem
  • Updated 3 years ago
Step one in MyQ smartphone control is "press and release the yellow learn button 3 times. The garage door opener will beep once and a blue light will flash." None of that happened. I pressed the yellow button 3 times every way I could think of, long, short, fast, slow; nothing happens.
What am I missing? Normally I'm really good with this type of thing!
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Julie Brooks

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Posted 3 years ago

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Dawn, Official Rep

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Julie - What is the model number of the opener that you are following these steps on? 
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Julie Brooks

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It's a HD750WF.
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Dawn, Official Rep

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Julie - I think the best thing we could do is walk through this together over the phone. Can you email me the best phone number, time zone and time to reach you? MyQCommunity@Chamberlain.com
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Julie Brooks

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OK, thanks. I'll send an email