Setup website error

  • 1
  • Question
  • Updated 4 months ago
I tried to link my new liftmaster garage door opener's WiFi network to iPhone via home WiFi network. Got as far as the setup webpage, entered wrong WiFi password for home WiFi and got an error page. Lots of helpful advice but no button to back out or start over with correct password. Now I'm stuck. How can I reboot the setup process?
Photo of mike

mike

  • 2 Posts
  • 0 Reply Likes

Posted 5 months ago

  • 1
Photo of Chamberlain Admin

Chamberlain Admin, Official Rep

  • 257 Posts
  • 9 Reply Likes
Hi Mike,


We found an article that we think can help. Please let us know if you need further assistance. 


https://support.chamberlaingroup.com/s/article/How-to-factory-reset-a-Wi-Fi-Garage-Door-Opener
Photo of mike

mike

  • 2 Posts
  • 0 Reply Likes
I followed the instructions for resetting the opener to factory settings. Twice. When I go to the iPhone's Settings>WiFi the opener's network shows all bars meaning the best signal. When I try to connect it gives up and says 'no internet connection'. I tried this with two different iPhones. What am I doing wrong?
Photo of Chamberlain Admin

Chamberlain Admin, Official Rep

  • 257 Posts
  • 9 Reply Likes
Hi Mike,

Can you email us at social@chamberlain.com "myQ Community. Wifi Connection- Mike" ? We'll have someone look into this.