Setting up MyQ Garage

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  • Updated 3 years ago
I have setup the internet gateway and downloaded the myQ app.  However, when trying to setup the garage door opener, my serial code is not a 10 digit code and it would not allow me to proceed further in the setup process.
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Jacky So

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Posted 3 years ago

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charishma testing

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Gateway will be 10 digit code. You need to give this GW 10 digit on app by going to Manage Places and click on + icon. Give a name to your Gateway. After that Click on the places and click on + icon and select round yellow button on GDO by seeing instructions. Once it is successfully added give name like Home Garage door or anything you want. click Ok. You will be redirected to Places where you see your Garage door. You can control it by touching it. Hope this helps
(Edited)
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Dawn, Official Rep

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Jacky, 

The 10 digit serial number is located on the bottom of the gateway. 
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John Neyts

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I am trying  to enter my email address and pass code. I have tried several times. Can I start over to continue my process.
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Jacky So

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Perfect, thank you!