Selected rules not remaining off/on.

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  • Updated 3 years ago
Selected rules not remaining off/on. I have created a rule for when I am away for an extended amount of time. I usually turn it on when I leave and off when I return. Currently, it won't let me turn off my "away" mode. When I turn it off, it will automatically turn back on a few seconds later.
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Michael Welker

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Posted 3 years ago

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Richelle

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Hello Michael – I am sorry that you are having a problem with your notifications. If you are still seeing this issue, my suggestion would be to delete the rule(alert) that you have set up and recreate it. That should take care of the issue.

Answer Title: How to create an alert for the MyQ® Garage (Wi-Fi Hub) or an Internet Gateway

Answer Link: http://chamberlain.custhelp.com/app/answers/detail/a_id/5228

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Michael Welker

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I have tried that, several times. Even with a newly created rule, it continues to switch itself on just a few seconds after I turn it off. I thought it might have something to with the computer I was using, so I tried another computer and I continued to have the same problem.