Schedule garage to open - how?

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  • Updated 2 weeks ago
What's the trick to automatically schedule my garage to open at 4pm every weekday? I'd like it to open shortly before my daughter's bus arrives.

/Dave
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Dave

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Posted 2 years ago

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MyQ Community Manager

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Hi Dave,

Our scheduling feature allows users to close the garage door and turn lights on and off at specific times. Due to security issues, you cannot schedule the garage door to open.

Let me know if you have any other questions. 

-Chuck
(Edited)
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Dave

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Thanks for your reply. Why is it a security issue to schedule a garage door to open?

I'm not sure what the issue is, but perhaps the app could issue an alert at the specified time that instructs me to tap an 'accept/approve' button, which would then immediately open the garage upon my approval?

/Dave
(Edited)
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MyQ Community Manager

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Dave -  Thank you for your feedback.  We made the decision to allow the garage door to close since this secures the home, but we chose not to allow the garage door to open at a scheduled time.  -Chuck
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Dave

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We as the individual consumers should be the ones who can make the decision of whether or not we want the garage to be opened based on a timed schedule.

Perhaps you can offer this through an 'advanced' section of the MyQ app.

/Dave
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MyQ Community Manager

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Hi Dave -  we appreciate your feedback and ideas.   We're constantly submitting ideas to our development team that come from MyQ Community members. 

Best,
Chuck
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Dave

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Thanks Chuck. Looking forward to extending the functionality of the product.

/Dave
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Laura Abramson

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Wow. This is exactly the reason that I purchased the product, too. I don’t understand why this would not be a function of this product. If I want to turn lights on or off remotely, I can, and I should also be able to close AND OPEN the garage door remotely. If you are not allowing this for a liability / security issue, this is wrong! I would think there is much more liability surrounding a door closing remotely. I have a need to open the garage door remotely at a specific time every weekday. It was not clear prior to purchase and installation that this was not an option. How can I contact you to discuss?
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MyQ Community Manager

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Laura, You can reach our tech support team directly at 800-528-9131. Chuck
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Garagedoorkit

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Hello,

You can use the garage door sensor. And this sensor also work in best garage door insulation kit, if your garage door are insulated. I also using this sensor to open my garage door automatically. Really this is amazing. You should try this, surely you will like it. Thanks. 
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metalzack

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its a security "feature" meaning they don't trust their product to not get hacked so they don't bother adding it as a capability
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Peter Pham

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I need to schedule the open feature so the mail man or delivery can deliver to our door. When will this feature will be added? Any other third party App or other device can do this work?
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Chamberlain Admin, Official Rep

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Hi Peter,

As of now we only allow to "close" the garage door and we do not have any information and/or dates on whether we will allow that feature. We do appreciate your feedback and will continue to pass it along.
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Adam Schwartz

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I second the suggestion of giving customers the ability to schedule a garage door to open at a specified time. I understand that your legal department may be advising you against such actions for liability reasons, but I think such extreme risk aversion is short-sighted. We now live in a world where
1) I can remotely unlock my door,
2) Amazon is considering in-house delivery in which a delivery person would unlock a customer’s door.

In this context, giving me the ability to schedule my garage door to merely open at a specified time seems eminently reasonable.

Moreover, I’m happy to sign a reasonable waiver before using such a service.

Thank you,
Adam
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Peter Pham

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Thank you and hope this is something your company can consider for consumer
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gryhnd

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They'll never do it, sorry to say. Just like they won't ever offer Alexa/Google/etc integration. Had I known all the limitations when my installer suggested the 8550, I never would have wasted my money. All that said, I've worked out my own inexpensiveway to bypass their pig headedness. My solution, which was developed to allow smarthome control, easily allows a scheduled open/close if you, the consumer, decide that is what you need.
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Paul Kandel

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I have to agree I'd like a system that can schedule an open event. I'm fine if it's a sepeate security setting, but not allowing it seems anti-consumer. As an IT professional, the system is just as vulnerable to unattended open since the app itself can open the doors. It's silly not to roll this out. I hope the company considers this more seriously.
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Chamberlain Admin, Official Rep

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Thank you for your feedback everyone! 
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Adam Schwartz

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I'm glad you appreciated the feedback, which I'm happy to provide, but I'd also be interested to know what action the company plans to take in response to said feedback.

Thank you,
Adam
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Paul Kandel

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This sort of generic reply is really insulting. It's unfortunate you don't make simple software changes to address customer needs. I certainly don't see a thread on your forums requesting this feature never be implemented. Either your engineering team can't make this work or the company is flat out being stubborn.
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Compass Helpdesk

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We purchased a Gate operator for our business, and we cannot schedule to open this either. 
Not only that, but the app only allows one user with access to adding and deleting gates/doors and changing password and account info.
Liftmaster is behind in the game, and I immediately regret our decision in purchasing this product.
We are now stuck either replacing this or finding a 3rd party system to allow basic users and/or open/close schedule. 

(Edited)
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Felix Gushansky

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Same here. Mine is not a garage, but rather a gate opener, and I want to schedule an Open each Saturday morning before the gardener comes. Please, please add it. What's the point of being able to close but not open?
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gryhnd

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I'm not familiar with the gate openers, but if you can wire into either a wall controller, or even the wireless transmitter (same idea...just a button inside the guts of either you solder onto), you can do what I have done to get around Chamberlains pig headedness. The app that controls the relay can be programmed on a schedule. Plus geofencing, account sharing etc is now available to you.
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Bill Dodd

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I'm super disappointed I can't schedule and open event and you have people here trolling for one off solutions. This is exactly the advertised point of the MyQ intergration. Infuriating.
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Amy Caison

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I wish I had seen this discussion before purchasing. There’s no point in scheduling a garage door close if you can’t schedule an open. I would not have wasted my money.
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Paul Kandel

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Unfortunately, this company isn't interested in customer feedback or allowing us to control our units in the way we'd like. I agree. If I knew this before buying I'd certainly have chosen another solution. Chamberlain has lost my business since they feel they understand my security needs more than I do.
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ATATPILOT

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I am not sure why anyone would like to schedule a door to open, maybe I am missing the point. I can schedule to close the door and MyQ tells me if my door has been open for a specific length of time, which is why I bought it and if I want to open the door remotely as an exception to let someone in or for a package delivery I can also do that.
Can you explain why would anyone need to schedule the door to open?
(Edited)
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Paul Kandel

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It's a fair question. As documented in this thread, and other online forums, it's about customer choice. Some people use these for businesses, gates, letting kids in the garage entrance, package delivery, housekeeper arrival, etc. Here is one use case: I have my cars automatically start in winter weather at a certain time. I need the garage doors to open up at the same time to avoid fumes building up. There are many reasons people want a scheduled open in addition to a scheduled close. I simply can't be hovering over my phone each time I need the doors open when I'm not there. The company claims this is a security issue, which essentially ignores the fact that customers have dozens of reasons to schedule open events and would be happy to have a special setting to allow this with all the necessary warnings. 
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ATATPILOT

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Thanks so much for the explanation Paul. I can see your point. I guess Chamberlain is trying to avoid any liability issue in case something happens when the door is open without anyone present but it will be nice to have some kind of disclosure or agreement that will allow the customer to make the choice of automatic opening.
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Cameron Crane

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We had a commercial unit installed at our business entrance. We'd like to schedule it to be open during business hours. Now I'm finding out we can't do that!  Very frustrating and inconvenient.