I would like a rule that notifies when the garage door is open after a certain period in the evening. Currently the notifications only work when an action (open or close) happens, but it needs to be able to notify after a "time" when the door is in a certain state (open).
Example: If my garage door is in the open state and the time hits 10PM it should notify me. Otherwise I wake up the next morning to an open garage door and cuss the MyQ as that's the only reason I bought the thing!
Posted 4 years ago
Also I noticed that if the door is half opened, the rules will not fire off. It will only notify if the door is fully opened.
I bet if you put the sensor higher up on your gargage door, on the top panel, it would work. The sensor would be horizontal even if the door is only partially open and should trigger.
I don't have a tilt sensor on my door, not sure exactly what the mechanism is that determines how the position is listed, but probably the travel/stop points.
I know if I open it all the way and start to close it, but stop it half way, wink sees it as "open" and will notify me after 10 mins that it's open and the myQ app shows it as stopped - but I can't create a rule on "stopped" to notify me.
If I do the opposite and open it from the closed position and stop it half way up, wink sees it as "closed" and doesn't send a notification, and the myQ app still sees it as stopped, and of course no rule can be created on that.
My plan was and is (once I actually do it) is to add a open/close magnetic sensor like a window/door sensor (or a reed sensor wired into the window/door sensor) and mount it at the top and if the door is opened more than an inch or two it'll be listed as open regardless of which direction it was coming from and I will have a wink robot notify me.
It's about the only solution I can think of besides myQ actually implementing things we as their customers are asking for so they we don't have to do workarounds.
I know if I open it all the way and start to close it, but stop it half way, wink sees it as "open" and will notify me after 10 mins that it's open and the myQ app shows it as stopped - but I can't create a rule on "stopped" to notify me.
If I do the opposite and open it from the closed position and stop it half way up, wink sees it as "closed" and doesn't send a notification, and the myQ app still sees it as stopped, and of course no rule can be created on that.
My plan was and is (once I actually do it) is to add a open/close magnetic sensor like a window/door sensor (or a reed sensor wired into the window/door sensor) and mount it at the top and if the door is opened more than an inch or two it'll be listed as open regardless of which direction it was coming from and I will have a wink robot notify me.
It's about the only solution I can think of besides myQ actually implementing things we as their customers are asking for so they we don't have to do workarounds.
Do you have an opener with this built in? Mine is an aftermarket piece that is connected to an existing door opener. Maybe that's the difference. Mine has a sensor on the garage door. But, I still want to be able to tell it to alert me (or auto close) if the door is left open after a time (10:00pm, for example) and I am annoyed that this isn't available.
I have devised a solution. It's cumbersome, but it does the trick. Basically, you need to create a lot of rules. For example, if you want to be alerted that the garage door has not been closed after 9:00 PM after having been opened at anytime since 12:00AM...
1) Garage door is opened for longer than 1 hour from 8:00PM-8:59PM
2) Garage door is opened for longer than 2 hours from 7:00PM-7:59PM
3) Garage door is opened for longer than 3 hours from 6:00PM-6:59PM
4) Garage door is opened for longer than 4 hours from 5:00PM-5:59PM
5) Garage door is opened for longer than 5 hours from 4:00PM-4:59PM
6) Garage door is opened for longer than 6 hours from 3:00PM-3:59PM
7) Garage door is opened for longer than 7 hours from 2:00PM-2:59PM
8) Garage door is opened for longer than 8 hours from 1:00PM-1:59PM
9) Garage door is opened for longer than 9 hours from 12:00PM-12:59PM
10) Garage door is opened for longer than 10 hours from 11:00AM-11:59AM
11) Garage door is opened for longer than 11 hours from 10:00AM-10:59AM
12) Garage door is opened for longer than 12 hours from 9:00AM-9:59AM
13) Garage door is opened for longer than 13 hours from 8:00AM-8:59AM
14) Garage door is opened for longer than 14 hours from 7:00AM-7:59AM
15) Garage door is opened for longer than 15 hours from 6:00AM-6:59AM
16) Garage door is opened for longer than 16 hours from 5:00AM-5:59AM
17) Garage door is opened for longer than 17 hours from 4:00AM-4:59AM
18) Garage door is opened for longer than 18 hours from 3:00AM-3:59AM
19) Garage door is opened for longer than 19 hours from 2:00AM-2:59AM
20) Garage door is opened for longer than 20 hours from 1:00AM-1:59AM
21) Garage door is opened for longer than 21 hours from 12:00AM-12:59AM
This will alert you sometime between 9:00PM-9:59PM.
If you need a narrower alert window, use more rules with narrower "from" windows and shorter "for longer than" durations. Conversely, if a wider alert window would suffice, use less rules with wider "from" windows and longer "for longer than" durations.
I use this approach to alert me if my son has left the garage door open when he leaves for school in the morning and it has worked great.
This would be easier if there was a text file that could be edited to add rules, rather than having to use the GUI to create each of them individually.
1) Garage door is opened for longer than 1 hour from 8:00PM-8:59PM
2) Garage door is opened for longer than 2 hours from 7:00PM-7:59PM
3) Garage door is opened for longer than 3 hours from 6:00PM-6:59PM
4) Garage door is opened for longer than 4 hours from 5:00PM-5:59PM
5) Garage door is opened for longer than 5 hours from 4:00PM-4:59PM
6) Garage door is opened for longer than 6 hours from 3:00PM-3:59PM
7) Garage door is opened for longer than 7 hours from 2:00PM-2:59PM
8) Garage door is opened for longer than 8 hours from 1:00PM-1:59PM
9) Garage door is opened for longer than 9 hours from 12:00PM-12:59PM
10) Garage door is opened for longer than 10 hours from 11:00AM-11:59AM
11) Garage door is opened for longer than 11 hours from 10:00AM-10:59AM
12) Garage door is opened for longer than 12 hours from 9:00AM-9:59AM
13) Garage door is opened for longer than 13 hours from 8:00AM-8:59AM
14) Garage door is opened for longer than 14 hours from 7:00AM-7:59AM
15) Garage door is opened for longer than 15 hours from 6:00AM-6:59AM
16) Garage door is opened for longer than 16 hours from 5:00AM-5:59AM
17) Garage door is opened for longer than 17 hours from 4:00AM-4:59AM
18) Garage door is opened for longer than 18 hours from 3:00AM-3:59AM
19) Garage door is opened for longer than 19 hours from 2:00AM-2:59AM
20) Garage door is opened for longer than 20 hours from 1:00AM-1:59AM
21) Garage door is opened for longer than 21 hours from 12:00AM-12:59AM
This will alert you sometime between 9:00PM-9:59PM.
If you need a narrower alert window, use more rules with narrower "from" windows and shorter "for longer than" durations. Conversely, if a wider alert window would suffice, use less rules with wider "from" windows and longer "for longer than" durations.
I use this approach to alert me if my son has left the garage door open when he leaves for school in the morning and it has worked great.
This would be easier if there was a text file that could be edited to add rules, rather than having to use the GUI to create each of them individually.
(Edited)
I just used your suggestion above, and the web site does not even render the page properly with over about 10-12 alert rules. =)
Bummer... I have not run into this issue myself. Currently have 14 rules displaying fine.
Thanks for this workaround Scott. It's not pretty, but it's a lot better than nothing. :)
Don, I currently have 26 rules displaying ok in the web interface. I use Firefox for my browser, maybe you should give Firefox a try?
Don, I currently have 26 rules displaying ok in the web interface. I use Firefox for my browser, maybe you should give Firefox a try?
Just another bump. I see more people reporting this in new posts. Apparently it's designed to not work the way you would want it to and ChamberLAME has no interest in fixing it.
Joseph, I'm glad you sent this note so I could dive into this thread. This is a very interesting idea. I will definitely get it in front of our marketing and tech teams. Thanks for your patience. Lauren
Lauren, This was an interesting idea 2 years ago when it was first proposed. 2 years ago, "Randi" said (s)he was going to propose it then. So either Randi didn't propose it or your group ignored it. Its been asked multiple times in multiple threads. Everytime its proposed its either ignored, or responded to with "We'll look into it", and nothing ever comes out of it. No updates, feedback, and no replies. Please, either say its not going to happen and end it there, or tell us what is holding it up. Your says its possible in your promotions so what gives?
I would also like to state, if it isnt possible for your current team, maybe you should look into hiring more capable people. My firm puts out more problematic stuff with entry level people.
Bob, thanks for your input. Chuck
Im sure my comment was taking and brushed aside, but this should be a standard feature and is frustrating not to have. Marcus below has pointed out a possible solution that should be relatively simple to implement for a developer with experience.
Appreciate your continued to push the issue Bob... I gave up a long time ago and now use the multiple rules (as in 24) approach to at least let me know every hour it is up...sure I get notices all throughout the day on weekends when I'm working in the garage, but it's also saved me a few times late at night.
Just seems a little ridiculous to have developers and not be able to implement a standard feature that is included on most devices similar to this. We have self taught developers that have fixed similar issues.
Bob - we're always working on new features and functionality and will announce availability as soon as they are ready. Chuck
Chuck...you are missing the point. This is an obvious feature that EVERY user would like to have and we have been asking for it for well over 2 years. More and more technology for this sort of thing is coming out every day and you guys are lagging way behind. We would LOVE an honest answer as to the reason one of your programming people cannot implement this instead of the typical canned responses.
(Edited)
The Chamberlain website for MyQ advertises "Get notified if your garage door opens or if you forgot to close your garage door".
https://www.chamberlain.com/smartphone-control-products/myq-smartphone-control
So one would think that you could easily program in multiple time of day/night for it to check, such as dark time or bed time, and notify the owner if the garage door is not indicated closed (don't use indicated open in case it is neither open nor closed (half open)).
It is a relatively simple feature that we ask for
(Note from this long lasting thread request that the existing reminder method doesn't work very good for this purpose).
I personally don't like to have it automatically close the garage door for safety reasons.
Do you have any contacts that you could present this feature to that would be taken seriously?
Could you let us know what they say about the possibility of this feature if you are able?
Is there anyone that we could contact directly?
Who actually develops the Chamberlain app? (Chamberlain? Liftmaster? Other?)
Many of us thought the application would already remind us correctly if the door is NOT closed at a programmable day and time.
We think this would be a great feature if it could be implemented correctly Chuck (or Chamberlain).
**************
Start of a development requirements list (That others can add to):
For each garage door, User application can choose multiple times and days of week to check if the garage door is indicated closed.
At the programmed time to check, if the garage door is NOT indicated closed then send reminder to the owner application that the "Garage door is not closed".
For each programmed time to check, have an user selectable option that can be checked to automatically close the door if it is not closed at these check times if desired.
**************
Thanks. Marcus.
https://www.chamberlain.com/smartphone-control-products/myq-smartphone-control
So one would think that you could easily program in multiple time of day/night for it to check, such as dark time or bed time, and notify the owner if the garage door is not indicated closed (don't use indicated open in case it is neither open nor closed (half open)).
It is a relatively simple feature that we ask for
(Note from this long lasting thread request that the existing reminder method doesn't work very good for this purpose).
I personally don't like to have it automatically close the garage door for safety reasons.
Do you have any contacts that you could present this feature to that would be taken seriously?
Could you let us know what they say about the possibility of this feature if you are able?
Is there anyone that we could contact directly?
Who actually develops the Chamberlain app? (Chamberlain? Liftmaster? Other?)
Many of us thought the application would already remind us correctly if the door is NOT closed at a programmable day and time.
We think this would be a great feature if it could be implemented correctly Chuck (or Chamberlain).
**************
Start of a development requirements list (That others can add to):
For each garage door, User application can choose multiple times and days of week to check if the garage door is indicated closed.
At the programmed time to check, if the garage door is NOT indicated closed then send reminder to the owner application that the "Garage door is not closed".
For each programmed time to check, have an user selectable option that can be checked to automatically close the door if it is not closed at these check times if desired.
**************
Thanks. Marcus.
Marcus, your well thought out suggestions are very much appreciated. I'm going to start by having these ideas reviewed by the product and development teams. Lauren
Lauren,
2 years ago you said you were presenting the ideas? Did you not do it back then when you said you would? Why should we believe you now? EVERY SINGLE TIME someone asks about this you give a generic "I'll pass this up the chain". Are they replying? Are they ignoring you? Or are you just feeding us excuses?
2 years ago you said you were presenting the ideas? Did you not do it back then when you said you would? Why should we believe you now? EVERY SINGLE TIME someone asks about this you give a generic "I'll pass this up the chain". Are they replying? Are they ignoring you? Or are you just feeding us excuses?
Richard,
Have you looked into the schedule feature? I used to feel the same as you, wanting to be notified when my garage door was left open, as was advertised. But the schedule feature that they did implement is, in my opinion, a better feature since I don't need to be in the loop to shut my garage door whenever it is left open. I can rest assured that it will be closed after the kids have left for school, even if I'm stuck in a meeting without access to my phone etc.
Have you looked into the schedule feature? I used to feel the same as you, wanting to be notified when my garage door was left open, as was advertised. But the schedule feature that they did implement is, in my opinion, a better feature since I don't need to be in the loop to shut my garage door whenever it is left open. I can rest assured that it will be closed after the kids have left for school, even if I'm stuck in a meeting without access to my phone etc.
What if your kids left late for school one day and didnt shut the garage door? Your door is then going to remain open all day.
Sure, it's possible. If it became a problem I would either adjust the schedule or schedule multiple times to close the doors after kids leave for school. Currently, I'm getting the functionality I need with 2 schedules... one that closes the doors at 8:30AM on weekdays and another that closes the doors at 10:00PM every day. It has worked well for me so far... Maybe others will find it useful as well.
If I can guess what Chamberlain or LiftMaster problem is with their inability to implement the ability to inform one if their garage door is not closed is that their current programming is probably event driven and most likely doesn't keep a constant door position status. The garage door opener most likely only pushes an event message when an open or closed state goes from false to true. So there most likely is no software currently existing or running that is keeping track of the door position without some sort of re-write of the software to keep track of the last event received and assume this is the current door position. I could be wrong about this but this would make sense to me and would make it difficult to implement a status check if the garage is not in the closed position. However, I DO note that when I look at the door position in the app it tells me how long it has been closed or open. So there is already software there that knows the status of the door position possibly based on the last event message received.
The server or app could look at a user programmed time of day to see if the last message received from the door was a closed indication and if not then send a warning that the door may not be closed. I think this would be easy to implement. However, If the door was only opened half way this might not work properly for that case. The server may need to push the message in case the app is not running.
The server or app could look at a user programmed time of day to see if the last message received from the door was a closed indication and if not then send a warning that the door may not be closed. I think this would be easy to implement. However, If the door was only opened half way this might not work properly for that case. The server may need to push the message in case the app is not running.
(Edited)
Chamberlain's problem is they don't give a damn about the customer once they get our money. They are too busy trying to find a new way to get more. I've heard they are now trying to set the remotes up as pay per use. $1 to open the door, and $1.50 to close it. They feel this is the way that the industry is moving, such as car washes, long distance calling, and toll bridges.
(Edited)
I recommend the Wink app, you can link your MyQ or Chamberlain garage door and set a time from there. I have mine set up to send me a notification and email if my garage is open for longer than 10 minutes. The app is free and works on iOS and Android. Wink consolidates most smart home automation devices. I am not affiliated with them, but I am a proponent of their software. A caveat is that you need to purchase their Hub which you can find for about $50 online used. I also have my backyard lights automated to come on when the garage door is open between 5p.m. and 10p.m. for my wife, they then turn off after they are on for 10 minutes between those same hours.
(Edited)
Anthony, it's great to hear you're benefitting from this integration, thanks for taking the time to share this feedback. Chuck
Why would you need Wink when the MyQ app does this already? You're missing the point. The app will send a notification if your garage door is open for longer than a set time... What we're asking for and what is advertised is to be notified if the door is open at a certain time...oh say, 10PM, laying in bed and get a notification that you forgot to shut the door? How handy would that be....
I mean, I guess it is great to hear you're integrating another app to do something the MyQ app already does...good for you!
No it doesnt, thats the problem. I have an alert set to alert me when my door is open between 730pm and 6am for longer than 10mins. It only works if the door is opened BETWEEN those times. No good if I open it on a Saturday to be outside around noon and forget to close it at night or whenever. Unless you have some special version of the app no one else has, it doesnt have this feature.
Exactly Bob, I was being a bit sarcastic. I've asked for the functionality you pointed out for over 2 years.....
Mark & Bob, thanks for taking the time to share this feedback. I'll communicate these ideas and concerns to the executive and development teams. Chuck
Chuck, as much as we appreciate your response we have heard the same response many times in this forum over the last 2 years with no resulting resolution......
Mark, I'll certainly share any new updates with you when I can. Chuck
Chuck, Laren apparently already expressed these ideas to the developement team 2 years ago and 3 weeks ago? Is it normal for your company to not respond to you when you give ideas? That has to be pretty disheartening to be ignored by your fellow employees so frequently. ALMOST AS BAD AS IGNORING YOUR CUSTOMERS!
Richard, feedback from members of this forum is not being ignored, but some implementations take time to complete. Lauren
Lauren, it's been two years: T-W-O Y-EA-R-S, Since we were told that the message would be passed up the chain. Two years later when asked for an update the response in that you'll pass the idea up the chain. So there are two options; one, it wasn't done two years ago, or two, it's just a canned message to dismiss us. Legitimate answers now would be, we suggested it and it's not going to happen, we suggested it and it can't happen, we suggested and it will happen, we suggested it and it's being planned in the future, we suggested it and they are looking into it, or we don't take suggestions from customers. Note all those answers start with "we suggested it" as in the past tense.
I'm simply providing a solution for the notification at a specific time, which apparently does not work for many individuals. There's no need to bicker about third-party Integrations, wink works for me for the exact situation described in the original thread. Your sarcasm was lost on me but carry on and have a nice day, I'll see my way out.
I fail to see how your solution solves the original problem. Your solution says wink will notify if the door has been open longer than a set time span. The MyQ app does this already. For instance, just like your example.... If the door is left open longer than 10 minutes we get notified, but what we really want is to be notified at a particular time. In other words, I don't care that the door has be opened for 10 minutes or 10 hours, but I would like to be notified if it's left open at 10PM.
You have another robot as a gatekeeper to the one running the command that only runs at 10pm. So robot 2 will send a notification if the garage has been open for longer than x minutes at any time in the day. Robot 2 is only ran when robot 1 triggers it at 10pm
(Edited)
Anthony, I am confused. what does Robot 1 do to trigger Robot 2? Does this achieve what everyone is trying to do? Notify if garage is left open after a certain time?
Michael Bingham-Hawk
Richard
If I may...
"Hi Michael,
Thanks for the suggestion, we'll let our development team know about your idea- Chuck"
I get confused as to whose turn it is to dismiss us.
Scott Fischer
gryhnd
Not directly related, but in conjunction with my Alexa/Google hardware solution, I have an Alexa Routine "Alexa, Goodnight" that triggers a door close, then shuts off all my smart interior and exterior lighting.
Richard
Joseph Janiec
gryhnd
As for left open,n you can do that now. The app alerts when the door first opens, and you can also have it alert that the door has been left open for X period of time.
Joseph Janiec
A simple alert if it's open after 9pm is all I want. Explain to me how that works with the current system? What if I open it in the morning on the weekend and forget to close it? What if I get home at 8:30pm and then forget to close it?
Dan
Richard
Dan