I would like a rule that notifies when the garage door is open after a certain period in the evening. Currently the notifications only work when an action (open or close) happens, but it needs to be able to notify after a "time" when the door is in a certain state (open).
Example: If my garage door is in the open state and the time hits 10PM it should notify me. Otherwise I wake up the next morning to an open garage door and cuss the MyQ as that's the only reason I bought the thing!
I set up a couple of things in a separate app called WINK which is fairly powerful; So think what you are doing with it. I have it set to email alert when the MyQ Chamberlain garage door has remained open for four minutes. This is a value that I chose to use. Set as you like it.
I think WINK would be a good backup app for the concern you have mentioned.
The other situation is that I would like to be alerted if the garage door is still open at 10:00 PM (bedtime) after having been opened any time prior.
It seems that the root of the problem is that the current functionality is all event driven, but what I really want is to have the state polled.
Rule 1: Garage door is open for longer than 1 hour from 9:00 PM - 10:00 PM
Rule 2: Garage door is open for longer than 2 hours from 8:00 PM - 9:00 PM
Rule 3: Garage door is open for longer than 3 hours from 7:00 PM - 8:00 PM
But it would be so much simpler if I could just have 1 rule to alert me if the door is open at 10:00 PM regardless of when it was opened.
What we're asking for is a specific "Time" to trigger the rule and well, they can't seem to figure that one out!
It would be nice though as that is THE MAIN reason I bought the stupid thing...if it were rocket surgery I'd understand, but this is really a pretty simple fix on their side, I just get the feeling there is no support for this product?
The MyQ app should properly notify that the garage has been left open at a specific time. It doesn't work properly for this.
I would like to Bump this post. This is also one of the main reasons that one would purchase the garage door notification feature. I would like the app to inform me if I have left my garage open at night for security reasons. The way that it seems to work now is that it only triggers the notification that the door is open after a time is if the time period crosses the "left open" time. So if you set an event to tell you that the door is open after 9 pm for 1 minute for example it doesn't work if the door has already been open for any time. It misses the trigger. I have tried multiple times to use the existing options to implement this feature and none of them seem to work. I think that informing the residents that the garage has been left open (or half open) after dark or at night is one of the most important features that this app could have and is also a great marketing tool for selling it. It has been 9 months since this improvement was suggested and it appears that there has not been an success in implementing this feature. I would like to program in a time in my app about dark time that would inform me if my garage door is open. Every night, if I don't get a notification on my phone at that time then I have some assurance that my garage door is closed and not open (and not half open). This should be an easy event trigger feature to implement in the app (For example, It is 9pm and the garage door is not closed...send event). Could a MyQ representative re-suggest this feature and inform the developers the importance of this potential feature and let us know if you have any success. Thanks.
1) Garage door is opened for longer than 1 hour from 8:00PM-8:59PM
2) Garage door is opened for longer than 2 hours from 7:00PM-7:59PM
3) Garage door is opened for longer than 3 hours from 6:00PM-6:59PM
4) Garage door is opened for longer than 4 hours from 5:00PM-5:59PM
5) Garage door is opened for longer than 5 hours from 4:00PM-4:59PM
6) Garage door is opened for longer than 6 hours from 3:00PM-3:59PM
7) Garage door is opened for longer than 7 hours from 2:00PM-2:59PM
8) Garage door is opened for longer than 8 hours from 1:00PM-1:59PM
9) Garage door is opened for longer than 9 hours from 12:00PM-12:59PM
10) Garage door is opened for longer than 10 hours from 11:00AM-11:59AM
11) Garage door is opened for longer than 11 hours from 10:00AM-10:59AM
12) Garage door is opened for longer than 12 hours from 9:00AM-9:59AM
13) Garage door is opened for longer than 13 hours from 8:00AM-8:59AM
14) Garage door is opened for longer than 14 hours from 7:00AM-7:59AM
15) Garage door is opened for longer than 15 hours from 6:00AM-6:59AM
16) Garage door is opened for longer than 16 hours from 5:00AM-5:59AM
17) Garage door is opened for longer than 17 hours from 4:00AM-4:59AM
18) Garage door is opened for longer than 18 hours from 3:00AM-3:59AM
19) Garage door is opened for longer than 19 hours from 2:00AM-2:59AM
20) Garage door is opened for longer than 20 hours from 1:00AM-1:59AM
21) Garage door is opened for longer than 21 hours from 12:00AM-12:59AM
This will alert you sometime between 9:00PM-9:59PM.
If you need a narrower alert window, use more rules with narrower "from" windows and shorter "for longer than" durations. Conversely, if a wider alert window would suffice, use less rules with wider "from" windows and longer "for longer than" durations.
I use this approach to alert me if my son has left the garage door open when he leaves for school in the morning and it has worked great.
This would be easier if there was a text file that could be edited to add rules, rather than having to use the GUI to create each of them individually.
I can see not wanting automation to open it for fear of something erroneously opening your garage while you are on vacation or something.
I like Scott Voyek's suggestion above as a work around. Very tedious, but appears to accomplish the goal.
What I'm doing is putting in a reed sensor with a open/close window sensor that will be linked to wink via zwave. If it's more than an inch or two apart it will be considered 'open' and I'll be able to send notifications out that way! No more worrying if Chamberlain is actually going to implement the features their paying customers are asking for, and it's sure as heck better than the tilt sensors I've read about.
Thanks for the idea above about creating several alerts to accomplish this.
However, I wanted to add to the discussion as I agree with the other posters that this is a feature that really should be a simple rule to create within the standard product. I too bought this product solely for this purpose. I will make sure I write a review on Amazon to make sure other potential buyers who are assuming the same thing as me don't make the same mistake in ordering this product.
The issue with the half open door is less concerning to me personally, but I agree this is something that could easily defeat the purpose of having this system. It's a shame the process for implementing reasonable customer demands like this is so slow (or maybe just plain broken). I have worked for a long time in engineering and customer support and would be ashamed if I had let something like this happen under my watch on the products I managed.
- Get notified if your garage door opens or if you forgot to close your garage door
I recently watched one of their promotional videos again (https://www.youtube.com/watch?v=_NyVv55Oh_o) and at 0:09 they clearly state:
If your garage door has been left open, the MyQ App will alert you.While this statement is being made, there is also text on the video stating:
- If your garage door has been left open, get alerts
Chamberlain - do you have any support people check these forums to see if they can provide any customer service to your customers who are looking for help?
In my opinion, this issue really needs some attention. Having the ability to manually monitor the status of my garage door to see if I left it open IS NOT the same as getting notified and/or getting alerts when it has been left open.
I now have mine setup that every night at 8PM the garage door closes if it's still open. If it's already closed, it does nothing. I have a similar rule setup for 8AM on weekdays.
I guess it doesn't solve the notifying portion exactly but does fix everything else.
Maybe their coders will finally see this message thread!
The server or app could look at a user programmed time of day to see if the last message received from the door was a closed indication and if not then send a warning that the door may not be closed. I think this would be easy to implement. However, If the door was only opened half way this might not work properly for that case. The server may need to push the message in case the app is not running.