reset myQ HomeKit ...

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OK, myQ HomeKit came today, ran through setup and it erred after joining my wifi network, though green LED is solid and my WAP shows it's connected, and DHCP Server in firewall shows an IP that matches the MAC. I removed the device from the myQ app and HomeKit and hit the button that I assume is reset.

LED goes back to blinking blue and I start setup over again.
I have it join the wifi network, LED goes to solid green.
Now try to add the device in both myQ app and HomeKit by scanning the code, and it times out in myQ and HomeKit when adding. 

Is there some way to do a reset other than the button that on the myQ HomeKit? I do not see any jumpers inside though there does appear to be a serial header but would rather not break out the serial interface just yet.
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Scott Smith

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Posted 1 year ago

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Scott Weidig

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If you have the HomeKit, are you part of the beta program? NDA and all... I would recommend calling into support. They are awesome and can walk you through getting setup in minutes as well as see the data from your device to see if there are issues in connectivity.
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Scott Smith

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No, no beta. Bought online earlier this week and delivered today. I did solder on headers to the serial port on the board. I will fire up a serial console a letter and see what is echo'ed on boot. 
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latinkreationz

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I'm trying to figure how to reset this thing myself. HomeKit keeps telling me my garage doors aren't responding although there is no issue using the Chamberlain app.
(Edited)
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Scott Weidig

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Just trying to help. The Chamberlain phone support has been awesome and a simply phone call away with folks who specialize in the HK aspects. As far as I know the MyQ HomeKit hub is still in beta testing and under NDA for those testing. This prevents a tester from discussing or sharing information to possibly help That said, I wish you good luck in your research.
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latinkreationz

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I'm not a beta tester.  It went on sale this week on the Chamberlain website for $49.  I figured out how to reset it.  You have to hold down the button with the cog icon until the blue light starts flashing and then release the button.
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Scott Weidig

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Sorry about that, it is interesting, I am a beta tester and they did not tell us that it was released. I did expreicence a couple of hiccups getting it connected to homekit when I first set it up as well, but we had a dedicated Chamberlain staff member to assist over the phone.

Glad to see you determined how to reset. From my discussions with Chamberlain, be sure to watch watch which buttons and in what sequence. Those buttons DO have the ability to completely reset your HK home. If you are like me, I have over 30 devices attacked to HK and I definately do not want to go back through and re-setup all of those.

I have found the Siri interactions to be rock solid. Up/down and status of the door, both on my iPhone and Watch. That said, be careful of being on the edge of your wifi as flipping between LTE and your home wifi can often delay the processing of the Siri command causing a “Sorry I cannot do that at this time” or “your device is not communication” error. Typically repeating the Siri interaction causes the proper door response.

If you are not aware, with HK and the Home app (not Chamberlain’s) you can setup scenes and automation to trigger lights and thermostat on the garage open, or geofence for opening and closing. Due to safety and security it will pop a confirmation notification for door interactions to confirm that is what you want before it triggers the automation.

Hope it works well for you!
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latinkreationz

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Just curious, did they happen to tell you what the button sequence is? :-)
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Scott Smith

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There is a serial header, but without header pins, on the PCB, it is a 3.3v header if you want to power it from serial or FTDI chipset USB > Serial. I solder headers on and able to connect to the serial port.

I knew the cog was the reset and I had reset it multiple times but after joining my network could not add the device to myQ as an accessory or to HomeKit by scanning the code. I repeated the same steps multiple times and eventually it took and worked. That is why i was wondering if there was some non-volatile memory that was not clearing upon reset. 

I am pretty familiarly with HomeKit, iOS and obviously electronics. I had started to wonder if the issue was with the iOS Developer beta that is on my phone, watch, ipad and appletv that i use for dedicated HomeKit Bridge. 

Anyone that does want to use the serial port, I have dozens of USB to Serial Converters in every flavor and configuration. But this one works perfect for the myQ HomeKit Bridge. 
https://www.adafruit.com/product/954