Purchased MyQ hub only to learn I cannot share the app without giving them my info

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  • Updated 8 months ago
Recently Purchased MyQ hub and wall switches only to learn I cannot share the app with another person without giving them my username and password....apparently this has been promised as a fix for some time now....Also now getting 309 error...one of my worst purchases ever. Even phoned tech support twice and they are robots who even told me that they only work there and cannot actually help with answers out of their control. SHAME ON YOU CHAMBERLAIN. 
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Brad Greenslade

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  • quite upset

Posted 8 months ago

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MyQ Community Manager, Employee

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Brad, multi-user functionality is still in development. We will share to the MyQ Community as soon as this feature becomes available. For the message "309 Gateway offline", start with this troubleshooting guide: http://bit.ly/2o06bHn. Let us know how that goes and if you require further assistance. Thanks, Chuck