Problems with I phone dinging every time garage door opens or closes

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  • Updated 1 year ago
Every time garage door opens or closes, my I phone dings.  Alerts are turned off on the MyQ home bridge and notifications turned off on my I phone. Any way of stopping the dings?
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Richard Plotkin

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Posted 1 year ago

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MyQ Community Manager, Official Rep

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Richard - I'm working on getting an answer.  -Chuck 
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Richard Plotkin

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Thanks! Other than the ding don't need, the system works great!
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MyQ Community Manager, Official Rep

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Richard - Notifications must be disabled in the MyQ app.  Let me know if this does the trick. Thanks for this positive feedback, we're glad this is working out for you. 

-Chuck
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Richard Plotkin

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Notifications are turned off on my iPhone 6S for the MyQ app  and I have no alerts set up on the app. However, every time the garage door opens or closes , mu phone beeps and a banner comes up on my locked screen on my I phone. Any other thoughts? My garage door is opened and closed many times each day so these beeps and banners to my phone are pretty annoying.  
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Jim

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Home app may be providing the notifications. Disable or adjust Home app notifications.
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Richard Plotkin

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THANKS! You figured it out. The Home App had notifications turned on.  I have never used the Home app which I think got downloaded to my I Phone with the recent IOS update.
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MyQ Community Manager, Official Rep

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Richard - we're glad this problem is now solved.  Thanks for sharing this suggestion, Jim.