Problem Validating Email Address

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  • Question
  • Updated 1 month ago
I have resent 5 email validations and every time I click on the "Click here to complete registration" and then login. I get the message: 
  • Please check for an activation email and click the link to confirm your email address. (204) Would you like to send a new activation email?
Well, I have already sent an email several times and it doesn't work. What's the issue here?
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David Frandsen

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  • FRUSTRATED

Posted 11 months ago

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TechGuy8

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If this forum lets you post a message, you are already registered.  Correct me if I am wrong.
Click on your user ID at the right hand side of the navigation bar to review your profile.
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Ethan

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Not sure how long you e been at it, but the last time I made a change it took about 15-20minutes to fully update. Sometimes servers are a little slow to update.
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MyQ Community Manager, Employee

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David, please let me know if your registration went through. If not, post a note here and we'll figure out next steps. Lauren
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Lawren Cary

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I have emailed for support on this issue and received none. I am on the last step trying to log into the myq app and I either get a 204 if I register through a browser or 217 if I go threw the app.
(Edited)
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MyQ Community Manager, Employee

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Lawren, look for an email from a customer service agent shortly. Lauren
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Lawren Cary

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Thank you
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MyQ Community Manager, Employee

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Our pleasure
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CuteGecko

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Was this rectified? I have the same issue..
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MyQ Community Manager, Employee

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CuteGecko, can you describe the specific issue you're experiencing, so we can provide you better support? Thanks, Chuck
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Lawren Cary

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I had to contact support they were able to activate my account on their side
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CuteGecko

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Thank you
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J M M Parker

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I have the same issue. Sent several requests for a validation email and 3 emails to customer support. Please help!
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Chamberlain Admin, Official Rep

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Hi JMM Parker,

Can you email us at social@chamberlain.com? Please include the headline "myQ Community. JMM Parker-activation email issues" and we'll have someone look into this right away.
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amy

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I am facing the same problem, I have completed the registration process and got an activation link on my Gmail account and when I clicked on the link to confirm my email address then an error message is generating that is “Invalid activation link”. Please guide me. I couldn’t Recover Gmail Password then I clicked on Forgot password and got a mail and easily recover my password.