My door sensor won’t pair with the hub. I have checked the WiFi signal and it is fine. I can light the sensor and hear it beep and it still doesn’t pair. Any suggestions?
The door sensor does NOT use a true "WiFi" to connect to the main unit. WiFi in the modern sense is characterized by 2.4G or 5.0G signals and TCP/ip unit addressability. The MyQ door sense instead uses a RF signal, but not WiFi. (probably around 800-900mhz). The sensor and the hub create a RF link between them, but that link will not be visible to WiFi tools or the lights which display WiFi status. What do you mean that your "checked the WiFi signal and it is fine"? If it is the WiFi indicator on the MyQ hub, then that is simply confirming that the MyQ hub can communicate with your Router, NOT the door sensor.