Opening ports on MyQ

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  • Question
  • Updated 5 months ago
Need ports opened on MyQ so I can work my garage door.
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MaryB

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Posted 1 year ago

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MaryB

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I recently signed up with ATT tower hotspot because they did not offer Internet in my area. Now MyQ wont work.  They say it needs ports opened.  Anyone know about this or how to do it?  ATT wont help.
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MyQ Community Manager, Official Rep

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Hi MaryB - let me look into this. I'll let you know what I learn. 

-Chuck
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MaryB

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Thank you!
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MyQ Community Manager, Official Rep

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Mary - you'll need to verify the router has TCP/UDP port 53 open (DNS), inbound and outbound UDP port 80 open, inbound and outbound TCP port 2165 open, and inbound and outbound UDP/TCP port 8883 open.

Let me know if you have any other questions. 

-Chuck 
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MaryB

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Ok,  I need to contact my router manufacturer then!   I have not tried that.  
I'll let you know.  
Thanks
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MyQ Community Manager, Employee

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Let us know if that solves the issue. -Chuck
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Chris Jay

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Hi Chuck, I have done this but my MyQ still can't connect to the internet, any ideas? Note. I am in Australia.

Thanks, Chris.