Opening door 1 with app triggers both doors

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  • Problem
  • Updated 2 years ago
I have both a Chamberlain (door1) and Liftmaster (door 2). I use the MyQ gateway and was able to add both with the app. But when I control door 1, both doors are activated. But when I control door 2, it works correctly. Both openers have the purple program button.

Has anyone ever dealt with this problem before?
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dlarf01

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  • Frustrated

Posted 2 years ago

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Karl Knox

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I am having the same problem... any ideas?
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Deepak Kumar

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I had to reset the garage openers (top machines opening the doors) and myQ controllers that stick to the doors by erasing the memory on both door openers. After that I had to pair openers one by one. I then had to also reset my key pad, the regular controllers and cars as well since I has erased everything. Customer service told me that it was the only way.