Opener not connecting to wifi

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  • Updated 3 months ago
Two years later and they still have the same problem?  I just installed 2 B970 openers. Everything installed fine and they both were controllable from the app.  Then a day later both openers went offline. I installed a range extender thinking that might be the problem.  When I use the wall controller/app to log onto the wifi it skips the step where I choose the wifi connection I want and the app takes me thru a diagnostic mode where the openers beep and light like they are supposed to then the app takes me to a website that provides no help at all.  Tried removing all power and restart with the same problem.  Two units fail in the same way at the same time.  It's not my wifi, it's the units. 
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  • Sorry I didn't check this forum before I purchased them.

Posted 3 months ago

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