Open gate and keep open!

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  • Idea
  • Updated 1 month ago
After a couple of months of usage, I can tell whoever may be listening that  the omission of a 'keep gate open' option is a serious flaw. 

Can you imagine the problems that would occur if overhead doors followed the same logic? "Open and Shut Garage, and you better drive out before we close it on you" !!!!

If myQ has an API from Liftmaster that allows an ''Open and stay open' the update is WAY overdue. If LM has not provided an interface to do that, their engineers need to get busy on a patch that provides that function.

Despite otherwise good quality - I can't recommend Liftmaster .. it is that serious of an oversight.
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Conner

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Posted 1 year ago

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Gary Coman

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As a new customer of this product I am pretty pissed off that this does not work. What a basic function for a gate. Liftmaster needs to fix this now or change their marketing to tell people they can’t do this before they spend thousands of dollars assuming they can.
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Conner

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Agree 100%
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Conner

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As a software guy, I can almost guarantee this is an easy function to code. I don't think Liftmaster has anyone looking at this forum.
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jon roth

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Very unhappy with Lifmaster. I would have bought another product had I known I would be unable to hold the gate open on trash day. Will not recommend this to anyone.

JR
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Chamberlain Admin, Official Rep

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Hi Conner and Jon, 

Thank you for your feedback. At this time we do not have this feature in the app or in the operator itself but we do have customers who call that look for the same function. We typically recommend customers purchase a 7 day timer device where you can set specific schedules. 
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Tony Lester

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Why can’t Lift master put an attachment (cover) over the photo eye, that you can put down to block the beam, and put up when you want to close the gate.
At the moment, I use Duct tape to cover the photo eye, if I need the gate to stay open.
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James Peterson

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I wanted a gate keep-open feature for package delivery.  I fashioned a cover for the photo eye that worked but required a walk down the driveway which was a pain at times in weather.  So I ran a 2 wire ground bury from the gate controller to the house attached to a switch and the fire department lockbox port.  I can open the gate from inside and keep it open as needed.  Secure, convenient, easy to install and at a relatively low cost.  btw, Liftmaster tech support was very helpful on troubleshooting a phantom open problem with our gate.  Turns out the installer failed to ground the controller as required.  I had the installer put in the 8' ground rod...no phantom openings since.