NOTIFICATIONS!!!!!!! CHAMBERLAIN ALERTS!

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  • Updated 5 days ago
I've been asking for over 2 years. Why can't we have a custom notification sound for Chamberlain Alerts?!?! The alerts are no good when they sound like every other default notification sound!!! Can it be that difficult to have an option in app to assign another sound for alerts?
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Dennis James

  • 57 Posts
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  • very dissatisfied, disappointed and let down.

Posted 10 months ago

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Dennis James

  • 57 Posts
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Hello? I guess it would make too much sense to make your app notifications sound differently from all other notifications. The apps main objective is to notify when there is garage activity, most of your alerts are ignored because it sounds like at least 20 other meaningless apps alerts. At night in bed I'd love to hear a distinct sound alerting me there was a garage activity. But when you hear the same sound from multiple apps there is urgency to check phone. I don't know what you guys are not understanding about this. Nest unfortunately is the same way. These IoT devices and apps are designed to notify user of possibly life threatening, home damaging issues and you don't see the point of having a different alert sound for your app? 2 years now myself and hundreds. Maybe thousands of people have been asking for this. What's the problem?
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John Faunce

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YES! I agree please fix this what seems to be a sime problem to resolve Chamberlain. This is very annoying and something that would keep me from recommending your product to someone.
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Gayle

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I just wish the notifications would work because they don't. I'd be happy with any kind of sound. The company has major software issues on their website. Anyone have any idea as to why alerts wont save on the website? All manual buttons work  but programming doesn't work at all.
(Edited)
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Chamberlain Admin, Official Rep

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Hi everyone,

Thank you for your feedback. We'll make sure that we send this over to our myQ team. 


Gayle, please email us at social@chamberlain.com with the subject line "myQ community. Alert issues. Gayle" and we'll have someone reach out to you.
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Josh Barry

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Getting delayed notifications for hours ago on my Android s10+. Please help, just started this nonsense!
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Bob O

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My s7edge does that sometimes it is right on and sometimes 2 hours late. I think it is your IP PROVIDER