No notification when garage door is opened from keypad?!

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  • Updated 2 years ago
I just installed MyQ and I set up notifications for when garage door is opened or closed.  I receive notifications when opening using the app but do not receive any notification when garage door is opened with outside keypad or inside button.  This defeats the purpose for why I purchased this since I want to be notified when my kids open the garage door using the outside keypad.
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Posted 2 years ago

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MyQ Community Manager

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Phil - you should still receive notifications when the garage doors opens, no matter how it is opened.  I'm sending an article, below, to help troubleshoot this issue.   Please let me know if these steps solve the problem.