no MyQ Garage alerts if not operating door with app

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  • Question
  • Updated 2 years ago
I have created alerts and get them via the app and e-mail but only if I operate the garage door with the app.  Shouldn't I be getting alerts if the door opens or closes regardless of how it's being done?  Is there a trick to this?  Is this by design or is there a problem with my config?
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Keith W.

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  • frustrated

Posted 2 years ago

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Photo of Jamal Khalid

Jamal Khalid

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I use wink widget to open and close garage and get alerts on my phone. In fact I have 2 phones with chamberlain app installed using same ID and we both get alerts.
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Keith W.

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All of a sudden working as expected.