New to MyQ - not receiving notifications on phone

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  • Updated 2 months ago
We got our new garage door installed yesterday, which is wifi enabled.  We have not been receiving notifications on our phones of when the app opens/closes.  How do we go about doing this? Do we have to set up a custom notification? Also, in the history it shoes when the Door was closed this morning, but not when it was opened.
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Kaharris81

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Posted 2 months ago

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Sir MAK

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Yes, you will have to setup alerts in the MYQ app.
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Kaharris81

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we did that and it doesn't seem to be working.  Also, the history isn't reflecting correctly. is there a setting in the app to alert you the moment the door opens, or is it a minimum of a minute delay?
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Sir MAK

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The Open alerts are only when the door is fully opened and then there is a delay.  I use emails myself and normally I get them within 30 to 60 seconds of the door being opened.


I notice I am missing the history from this morning for my garage door too.
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