The MyQ stops responding when it's below 20 degrees outside. I checked the battery using a battery test I found on your site at 22 degrees outside (likely 30 inside the garage?) and it passed up to 8 button depressions. Do you have any suggestions? It's only about 8 months old. Thank you!
I had similar issue and replacing battery in door sensor fixed it. I did not find a battery tester to be helpful - especially on a coin cell battery, they can only be tested when a load is applied to the battery,
Hi Hethyr, Please send us an email at firstname.lastname@example.org with the model number of your product, along with the following information: 1. Phone number 2. Zip code We will have one of our technical support specialists reach out to you as soon as possible.