Device appears to function properly except when garage door is closed, via the app or the opener itself, it gives a 'Close error' but door closes just fine either way. The 'Close error' prevents the app being used to open the door at all, as the error comes after closing the door with the app or manually. Can monitor and close door with the app, but absolutely cannot open. I have deleted and re-synced the MyQ a number of times, no difference. Please help.