Myq stopped working on IFTTT. I can't find anyone to help me. I used to have a Google subscription as well.

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  • Question
  • Updated 1 year ago
I'm not happy with MyQ right now. No customer support. Having problems with I FTTT. I dropped my Google subscription because it was sadly lacking.
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Jerry Secondine

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  • frustrated

Posted 1 year ago

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MyQ Community Manager

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Jerry, with your permission, I can have a customer support agent contact you directly on the email associated with your account. Please let me know. Lauren
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Jerry Secondine

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Yes! Thank you, Lauren. That would be great. I really appreciate it.
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MyQ Community Manager

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Jerry, not a problem. An agent will be in touch with you soon. Keep an eye out for the email. Thanks, Lauren
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Jerry Secondine

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Hi, Lauren- I just wanted to let you know that I still haven't heard from anyone else.  Thank you, Jerry
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MyQ Community Manager

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Hi Jerry, thanks for following up. I will check in on this for you. Lauren
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MyQ Community Manager

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Jerry, I've reached out to customer support once more. Someone will be in touch with you shortly. Thanks for your patience. Lauren
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Jerry Secondine

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You're welcome. Thank YOU!
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Jerry Secondine

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I still haven't heard anything from anyone, and it still doesn't work.\
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MyQ Community Manager

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Jerry, please check your junk mail, sometimes customer support emails can end up in there. I'll send customer support another note to be sure they contact you as soon as possible. Thanks for sending me an update. Lauren
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James.

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Say my manager. Can you get someone to contact me as well?
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MyQ Community Manager

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James, thanks for reaching out. What issue are you experiencing that you would like us to address? -Chuck
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James.

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Why can't we close our garage doors with ifttt anymore?

Why was that function removed? What's the point in having the subscription if it only works IF the door is opened?
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Jerry Secondine

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I COMPLETELY AGREE!! I'm going to discontinue my subscription.
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Rick Might

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I have this same problem can you please help me out and have support contact me? Thanks in advance
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Joe Williams

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I have the exact same problem as you Jerry. But I was told this is an IFTTT issue and not a myq issue. I would also like to get this to work, but not getting any help from Chamberlain or IFTTT.