Myq stopped working for no reason it’s OFFLINE

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  • Updated 4 months ago
  • (Edited)
Please somebody we need help with the myq. For a while it was PERFECT. Then it was offline and the hub can’t connect to the WiFi. It says the myq isn’t on. We have cut power reset everything in the house, but sill the same result. Please help it’s been about 2 months now. And I am sad to say we are looking at a keypad now. And will possibly throw away the myq and two door sensors. We don’t want to do this. We just want it to work. Please help us out please.
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ray

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Posted 4 months ago

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Chamberlain Admin, Official Rep

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Hi Ray,

Thank you for reaching out to the community. Please email us at social@chamberlain.com with the subject line "myQ Community. MyQ connection issues-Ray." We will escalate your request.