MyQ says garage door is open, when it is closed and vice versa

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  • Updated 2 weeks ago
Just installed my Chaimberlain opener with MyQ/Wifi. The app is saying that the garage is open, when it is in fact closed, and open when it is closed. (backwards). is there a way I can fix this?
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Adeeb P

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Posted 2 weeks ago

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Mark Harris

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Very strange. Is the Door sensor mounted properly?
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Adeeb P

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it didn't come with a door sensor. Only the opener. is there a way to tell it "garage is open"
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Michael Parker

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It sounds like your garage door was in the open position when it was set up instead of in the closed position you may have to reset the settings to factory and make sure your door is closed while setting up
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Adeeb P

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Hmmm, OK. I will give that a try.