MyQ Notification Rules

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  • Question
  • Updated 3 years ago
I have setup a "rule" to email a notification that the garage door has changed state, i.e., open or close.  Tested the rule and received an email that the door is open.  Closed the door and did not receive an email that the door closed.  Is there some sort of a timing (> x minutes) that must be respected to get both notifications?

k
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kriemer

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Posted 3 years ago

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Dawn, Official Rep

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K, 

There is not any timing that you have to wait to open and then close. You should be receiving both notifications. Can you send me the email address associated with your MyQ account so I can check into this? My email address is MyQCommunity@Chamberlain.com
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kriemer

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Dawn,

I deleted my account (to change the email address) and recreated the same rule under the new account.  Seems to work now, so I have no idea.

k
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Dawn, Official Rep

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Glad to hear it!