MyQ not sensing when door closes.

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  • Question
  • Updated 4 months ago
My MYQ worked fine for about eight months. Loved it. Now at of the blue it doesn’t sense when the door closes. So it sends me update that garage door has been left open. When I check the app it saybgarage door open even when closed. When it opens it tells me it’s opening. This works. But not when it closes. This is sporadic as well. Sometimes it senses the close othe Times it doesn’t. It seems random. As noted had been working fine.
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Tim Jeves

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Posted 5 months ago

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Michael Parker

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Try replacing the battery on the door sensor.
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Tim Jeves

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  • 1 Reply Like
Replaced battery and works fine now
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Chamberlain Admin, Official Rep

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Hi Tim,

Thank you for reaching out to us. We are happy to know that your sensor is now working with the replacement of the battery. However if you run into any further issues please feel free to contact us.