myq hub green light is on but no wifi

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  • Updated 3 years ago
myq hub green light is on but no wifi signal
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Ed Zanelli

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Posted 3 years ago

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Ed Zanelli

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I have a Linear opener and Droid smartphone. This was working properly, but whenever I went to my Chamberlain app it would report e.g.: that the garage door was shut for 11 hours when I had just opened it. So I went to reconfigure. I pressed setup button on hub. Solid blue light came on. The MyQ-xxx wifi connection network did not show up. I went to Manage Networks on my smartphone. The MyQ-xxx network is Not in range. Well, I'm standing next to the hub, so there's no good reason for it to be out of range. I have unplugged the hub and plugged it in again, to no avail. This is frustrating beyond redemption. Thanks in advance for any help you can provide.
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Ed Zanelli

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I managed to connect. Somehow. Who knows how. Then I went to Program Opener in my Chamberlain app. The app opened and closed my garage door, then reported to me that door opener programming failed. Did anyone test this software?
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Ed Zanelli

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It is telling me that I am in Monitor Door Only mode. Really?!?!
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Ed Zanelli

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This is so obnoxious!
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Ed Zanelli

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How is it that the app opened and closed my garage door, but then reports that door opener programming failed?
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Ed Zanelli

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I tried this 10 or so times. Power cycled my phone/app and the hub. Every time, after the app opens and closes my garage door, it asks me if I have pressed the program button. I really regret buying this.
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Jim

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What is the model number of the Linear garage door opener?  
Is there a separate radio receiver connected to the Linear opener?  If so, what is its brand and model number?
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Ed Zanelli

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The outside of the motor housing says: PDS Precision 800. It was installed by Precision Overhead Garage Door Service. The tech told my wife that it was a Linear garage door opener. I don't think we received any manuals etc., so I'm not sure what the model is.