MyQ Home Bridge officially launches 8/29

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  • Updated 1 year ago
As MyQ Community members, you’re already aware of the recent launch of the MyQ Home Bridge.  Tomorrow, we’re announcing the MyQ Home Bridge to the rest of the world with a press release.  On behalf of Chamberlain, we hope you enjoy this new HomeKit enabled product.

For more information, please visit: https://www.chamberlain.com/apple-partnership 

Thank you,
The Chamberlain Team
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MyQ Community Manager, Official Rep

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Posted 1 year ago

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Aaron Schell

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Hi, i'm assuming that means the rest of the world will be able to order the home bridge then?  Still only delivery option is USA though.  Could you provide info for us to purchase in Canada?  

Thanks,
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Aaron Schell

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Sorry if you’ve answered this question elsewhere but any chance of getting the tracking number emailed out to us when you ship the home bridge Lauren?

Thanks!
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MyQ Community Manager, Employee

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Hi Aaron, thanks for reaching out. Let me look into getting you a tracking number, I'll have an answer for you shortly. Lauren
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MyQ Community Manager, Official Rep

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Aaron - while we won’t be sending out tracking numbers to individuals, we can certainly let you know when we ship MyQ Home Bridge units in the next 4-5 weeks to eligible members. Hope that helps.   Lauren

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Curious George

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Hi , I have ad MyQ for years and missed out on the notice for the free offer, is there any way to still get it?
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MyQ Community Manager, Employee

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Curious George, I am very sorry but that offer has expired, and one of the criteria was being a MyQ Community member prior to 10/1/17. The MyQ Home Bridge is available for a discounted introductory price of $49.99: https://goo.gl/bWaqGL. And please stay active in the MyQ Community so you can take advantage of future offers. 
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Jer

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The press release states you can order the Liftmaster LMB819 My Q Home Bridge but I don't see it available on the site to order? I have all Liftmaster garage doors, accessories, and app - I don't want to buy a Chamberlain My Q Home Bridge and have to use Chamberlain and Liftmaster apps....
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MyQ Community Manager, Official Rep

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Hi Jer, 

The MyQ Home Bridge is available now on Chamberlain.com, and will be available in September on LiftMaster.com.  

Thanks in advance for your patience, and let us know if you have any other questions. 

Best, 
Chuck 
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MyQ Community Manager, Employee

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Jer, if you're still interested in ordering the MyQ Home Bridge, we're offering units for free. MyQ Community members who joined the community by 9/30/2017 are eligible. This offer is valid through 10/15/2017. Please click here to redeem: www.chamberlain.com/communityoffer -Chuck
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Jer

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Great - thanks!
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B.J. Privette

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When the Home Bridge first became availabe, a message in my phones app said you were offering a $20 discount on the Home Bridge.  I was not happy that I had to purchase an additional component but went ahead and ordered one.  Now, I received an email with offer on getting a Home Bridge device for FREE.  This is very disappointing.  What can I do to get a refund on the one I purchased since less than a month ago?  I would have waited if it was clear to me that it would be offered to "loyal" users for Free.  Please give advice on how to proceed.  Thanks in advance.

BJ
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MyQ Community Manager, Employee

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B.J., following up to make sure you received the information you needed? Lauren
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J b

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Any update on when Canada can buy it through Chamberlain.com?  and when it is available will Canadians get a coupon to get 20 dollars off seeing how we were excluded from the initial offer?
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MyQ Community Manager, Employee

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Jb, we're still exploring additional options for making the MyQ Home Bridge available to our friends in Canada. I'll report back as soon as I am able. Lauren
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J b

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The release date was almost 2 months ago!  How long do you think this will take?  Most of us in Canada who actually want to buy this aren't your "friends" anymore
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MyQ Community Manager, Employee

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Soon is my best answer right now. The MyQ Home Bridge is available now, of course. Just not at the price we would like. We hope to have this resolved shortly. Lauren 
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J b

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Yeah $148 Canadian is a price no one likes.  I mean Homekit was supposed to be soon and that took what, 3 years?
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MyQ Community Manager, Employee

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Hope to have good news for you soon. Lauren