Myq Gateway is not sending alerts or tracking history

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  • Problem
  • Updated 2 years ago
I purchased this gateway with the hope i would receive alerts via push notification and email that my garage door is open. However, after installing this device and app I'm not receiving any alerts even though they are set to 24/7 and immediately. I can open and close the garage door via iPhone app and webpage. All the alert notification can be received when i hit the test button on the app. Has anybody found a solution to this? if not I'm going to return it as this would be a waste if I'm not receiving the desired notifications.
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Joe Crawford

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Posted 2 years ago

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