MyQ Garage Door Opener opens on its own. Very frutrating. How can I fix this problem?

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  • Updated 2 months ago
One of my garage doors opens by itself during all times of the day.
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Paul Bryant

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Posted 7 months ago

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Dan Baumann Jr

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Shhh - Chamberlain might find a way to charge you for the extra openings and closings!
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MyQ Community Manager, Employee

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Paul, thanks for the info. A customer support agent will email you shortly for assistance. Thanks, Chuck 
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Noel

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Same issue. Three doors, three openers, three controls. (Liftmaster 3950 Jackshaft  3950-MYQ-KIT) The first door randomly closed while I was in my shop and I re-opened it dismissing the peculiarity of it. The next day I came down to a shop with all three doors wide open! Nothing like free advertisement for free stuff. Looking at the history of the doors, they spent the entire evening, thru the wee hours of the morning opening and closing. This IS NOT ACCEPTABLE. The troubleshooting given on this site is less than stellar. I have no neighbors, the doors were programmed separately and worked for several months. A short in the control wiring is highly unlikely as there are three. What is the problem? What is the fix?
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Todd Laffoon

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I have only had mine a few weeks and last night while it opened itself.  It also didn't show as open on the app.  Unplugged it and am just now googling for answers.  Hope to see some.
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MyQ Community Manager, Employee

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Todd, a garage door activating on its own can have a few causes. This troubleshooting guide may be helpful: https://bit.ly/2HLQm1S. Let us know if that helps or if you need additional assistance. Thanks, Chuck
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A Ali

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Last night at 4 am my garage door opened on it's own...so I unplugged it and went to work..trying to resolve this..when I plug it in again it keeps opening and closing on it's own.. had this unit for over 1years no problem
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Kevin Lyons

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My son had a similar problem and struggled with it for months.  A coworker asked if he had two openers and if the wired control pads were positioned right next to each other.  They were so he suggested moving them at least 10 inches apart.  My son moved one on the other side of the entry door into his home and the problem seems to be corrected.  (It has been over a month with no phantom openings).  We hope this helps someone else fix their problem more quickly.  
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tom flanagan

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Just spoke with someone at the help line. They are advising that when I arrive home to call them, clear the garage door openers, and re connect MyQ...