MYQ-G0301

  • 1
  • Question
  • Updated 12 months ago
Door opens thru APP, but will not close. It flashes the super bright light and beeps, but then nothing after that
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Steven Kimmet

  • 2 Posts
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  • frustrated

Posted 12 months ago

  • 1
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MyQ Community Manager, Employee

  • 2294 Posts
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Steven, in some cases the open door interferes with the signal. Please try rotating the MyQ Smart Garage Hub 180 degrees from its current position. Let me know if this works. Lauren 
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Steven Kimmet

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I flipped it around last night and it did shut for me.  Hopefully it continues to operate correctly. I will test more to verify.  Thank you!
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MyQ Community Manager, Official Rep

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Hi Steven, thanks for the update.  Of course, feel free to let us know if you have any other questions.  Lauren