MyQ doesn't understand the names of my doors, then tells me the exact same names

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  • Updated 10 months ago
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Mark

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Posted 11 months ago

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MyQ Community Manager, Employee

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Hi Mark, I recommend trying these troubleshooting tips: http://bit.ly/2qsFAq6. If you still need help after trying that, let me know a little more about what you're experiencing, so I can more specifically address this. Thanks, Chuck
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Mark

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Sorry, didn't mean to post that before adding content.  The doors and MyQ app are all set up fine.  The issue is with the fee-based "Premium Service" integration with Google Home.  See details here: https://myqcommunity.chamberlain.com/chamberlainmyq/topics/myq-doesnt-understand-the-names-of-my-doo...
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MyQ Community Manager, Employee

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Mark, you will be receiving an email from a customer support agent shortly. Lauren