Myq device on another account. (310)

  • 2
  • Problem
  • Updated 8 months ago
I recently purchased the MyQ Garage wifi device from Amazon and it was refurbished. It is still registered in another account. What can I do?
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sean

  • 2 Posts
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  • frustrated

Posted 2 years ago

  • 2
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John Smith

  • 45 Posts
  • 12 Reply Likes
return it ASAP
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sean

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I spoke with Ann at customer care. She cleared my device from the previous owners account and we got it to work in about 20 mins! Very pleased.
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Patricio Sanchez

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I need to speak with a representative for the same issue
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Ted Nguyen

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I have similar issue and need to speak to a customer care representative too. Where can I get the contact phone number to call?
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scott snapp

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WTF is going on? I had the same problem... Took it back to HD and ordered from Amazon. Hope it is not refurbished!