MyQ Can Open Garage Door - They Just Don't Let Us

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Unfortunately, Chamberlain doesn't just charge for the myQ service, which by itself is ridiculous, but they also don't allow opening the garage door. Well, guess what, they just announced Amazon Key. Basically, you need to put a security camera into your garage and give them access to your myQ service. Then the person who delivers your stuff from Amazon can open the garage door, put the package inside and close the door. You will get notification of that and can see what is going on via the video camera.

So that is exactly what we need, i.e. open the door, close the door, get notifications. And that has to be included in the hardware we purchased to have the myQ service, i.e. no monthly/yearly or any other fees.
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Pm

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Posted 2 weeks ago

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Michael Parker

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Why not just use a video doorbell and tell them to put it in the garage ? You can then open it and watch them the close it when they leave.

Not sure it’s the same for you but my delivery drivers from Amazon ring the door bell and leave they don’t wait for me to answer my ring pro door bell and so they just sit on my door step. My ring does record them walking up putting the package down and ringing the bell and walking away then taking a photo that it’s delivered.
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Pm

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Well, maybe it wasn't clear but that wasn't the point of my message. The point I wanted to get across is that myQ can open/CLOSE(!)/notify and do it free of charge (that last part is my assumption but I am pretty sure it's correct). So their whole argument about not letting us open the garage door for security reasons is nonsense. Also charging us a fee for such basic service that costs them close to nothing is ridiculous. We already paid for the hardware and this business concept is totally outdated. 

Also I am confused with your message. In the first paragraph you suggest to use the video doorbell and tell them to put it in the garage. Then in the second paragraph you say they walk away too fast. Kind of a contradiction. I totally agree with the second paragraph. On top of that, I am really not always watching my phone immediately when somebody rings the bell.

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Wróblewski Bartłomiej

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Pm I agree with you and I think pretty soon I will replace MyQ
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Johnny Warren Dickens Jr

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I am looking at Nexx. Bought the myq and extra door sensor for nothing!
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Michael Parker

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What do you mean? I’m not paying Chamberlain any fees. I can also open and close it remotely from anywhere in the world as long as I have a cell signal

And yes you can set up notifications. Alert for as soon as it’s open or if it’s left open for a period of time

Now I’m using iPhones with Apple HomeKit, maybe that’s where your rant is coming from?? I heard for google home and IFTTT they are charging. For IFTTT they are passing on costs charged to them by IFTTT

Not sure when/why google home is being charged though.

I have a rear detached garage there is likely no way I could get my deliveries put in there. As they’d have to go around the block, I was suggesting it based on your point of having a garage camera (which I added to my garage to make sure of the older myQ add on I have not randomly opening in the middle of the day)
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Pm

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Well, maybe with your iPhone you don't have to pay but a lot of others do and can't even open the door. 

Now can you use their app to control the door and get notifications. Sure, you can. But a lot of us including myself don't want an app. An app for the garage door, an app for the doorbell, an app for the door lock, an app for the security cameras, an app for the heater/AC, an app for the lights... No way!! All of those components must offer a way to be integrated into a home automation system so everything can be controlled from one app. All of my devices do that free of charge except for Chamberlain.

The IFTTT cost is pretty minimal from the information I have (which could be wrong). It's $200/month for the Partner plan or $599+/month for the Partner Plus plan. 

What Chamberlain really should do is opening their API so people can do their own integration. Or even better, create a myQ-to-Zwave module. Not that I want to pay them even more for another device but that would be the proper way to do this. But I don't think Chamberlain gets that.