MyQ app showing: Error processing request (217), when trying to program my CRAFTSMAN

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  • Updated 4 years ago
MyQ app showing: Error processing request (217), when trying to program my CRAFTSMAN 53526SR garage door opener. Tried both my Samsung S4 android 4.4.2 also happens to my NEXUS 7 with Jellybean OS.


In additional, the craftsman programming button is "GREY", manufacture date is 1995. The 4 wires tapped are: RED  /  WHITE  /  BLACK / YELLOW.


I would hate to spend more money when it's the holidays.  $129 from home depot is my budget for now.  Any help would be greatly appreciated.
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soon

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Posted 4 years ago

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MyQ Community Manager, Official Rep

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soon, it appears that the cover to the learn button is missing. For that year of openers, the learn button was likely Orange/Red. You may want to try programming the opener in the app using that setting. If that does not work, please let us know. We'd be glad to help. 
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soon

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I appreciate the swift response. I believe I had tried both ORANGE and RED, but will re-attempt later this week.

The 2nd issue is: any reason I'm still getting the ERROR 217 on the app itself (being on both my Samsung S4 and Nexus 7 Tablet)?