MyQ App internet may not be available

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  • Updated 2 years ago
  • (Edited)
I had to replace the battery in my MyQ sensor and now I can't proceed with the setup. I tried to reset to factory defaults but when I try to connect to the MyQ-25 in my wifi connections, it says "Internet may not be available" and, obviously, it isn't connecting. As an aside I tried using my iPod Touch but apparently the app needs ios 10.0 and my iPod has 9.3.5 and it says the operating system is up to date. What do I do now? I have the MyQ-G0201.
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Lynne Lucas

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Posted 2 years ago

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MyQ Community Manager

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Lynne, I've alerted our tech support team about your issue. Look for an email from a customer support agent tomorrow, Monday. Lauren