Hi Everyone, I too have the same problem. "No doors found". It seems thee new version of MyQ introduced in Oct '17 is not yet compatible with Wink. Very disappointing as like others I purchased my Wink hub and MYQ controller specifically because of they advertised comparability. I think eac one of us needs to cal bothe Wink and Chamberlin to get active "tickets" open so both see the magnitude of the problem and can get a fix in the next update. The more complaints the higher the priority. Too bad because both are good products. For those of you who can't wait, return your MyQ 301 and get the older 201. Wink claims that this version of MQ works.
Posted 1 year ago
We are happy to announce that the reported issues when linking MyQ to Wink have been resolved. Thank you for your patience.
I have it connected to wink however it does not open or close through wink. It just stays processing like its about to open but then times out. How can i resolve this.
I have the same issue. After removing and reconnecting the Wink will operate the MyQ garage door once (either up or down) then it will not respond. Have had the system working for a few years now, sometime this winter we started having a disconnect.
I can see the status of my garage door via Wink, however, if I attempt to open or close my garage door via the Wink app it just spins. The MyQ app is immediate.
I’ve disconnected and reconnected my account to no avail.
I’ve disconnected and reconnected my account to no avail.
I have the exact same issue.
I was referred to Wink and Wink said it was a known issue on their end for my situation.
1 link door
2 door works
3 door works for x amount of time
4 door stops working on Wink but still works on Chamberlain
5 remove door from wink both as device but in settings to remove Chamberlain
6 relink myq
7 repeat steps over and over but door stops working
1 link door
2 door works
3 door works for x amount of time
4 door stops working on Wink but still works on Chamberlain
5 remove door from wink both as device but in settings to remove Chamberlain
6 relink myq
7 repeat steps over and over but door stops working
Same problem here. It worked flawlessly for at least a year but I've had to use the MyQ app for about a month now.
I'm having the same issue. It's especially frustrating because the Wink widgets don't work from the lock screen anymore, and it's 5-6 steps to get into the MyQ app to open the door. I wish Chamberlain would just add some Widgets to the app, or, better yet, enable some sort of geo-fencing feature so the door closes when you leave and opens when you come home.
Same here, crazy frustrating
Same issue here. Wink worked once.
Chamberlain Admin, Official Rep
Any update on this? I already escalade this to wink and forced them to change the status on their status.wink.com to partial
(Edited)
They both should stop advertising as being compatible as well.
DanO
Thanks
MyQ Community Manager
DanO
Thanks
Neville Roman
MyQ Community Manager
DanO
MyQ Community Manager
Neville Roman
MyQ Community Manager
Mathew Beall
Neville Roman
Nettravellor
I've gotten the link between wink and MyQ to work. I can see the doors and open and close them but its very slow and the status needs to be refreshed to get it to show correctly. If you don't refresh it just shows in process.
I still need to be able to figure out how to get my Echo (Alexa) to have the Wink Hub open and close the doors with voice command. Still stuck using the Ap. Any help appreciated.
Paul Creel