My Opener & MyQ worked Great for 6 months!! 9 Days ago I got a Error 309 msg..

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  • Updated 1 year ago
Hi!

My garage door opener was working great.  9 Days ago, I started getting "Error 309" even though my Internet is still working.  My Wifi works great throughout the house.

My internet is functioning just fine.  My wifi shows full signal throughout the garage, but for some reason, my garage door opener simply will not connect.  Please help!

I have model # HD950WFi

Peter
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Peter Lin

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Posted 1 year ago

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MyQ Community Manager, Employee

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Peter, please try the tips listed here: https://goo.gl/PiYG7G. If they don't solve the issue, please send me another note and we'll figure out next steps. Lauren
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Peter Lin

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I pulled the battery out and unplugged the power.  Did a power cycle for both the router, modem and the garage opener.  It works now.  Thanks!
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MyQ Community Manager, Employee

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Great news. Thanks for letting us know.