My garage door is opening and closing on its own

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  • Updated 3 months ago
I experience several times since I got the opener from amazon on Aug 10,2017. I was thinking may be I accidentally touched the control button until I find lots of post on this forum. The model number is "Chamberlain WD832KEVG". 
I am really worried about the safety of my home now, and need support to fix the problem.
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wenbo liang

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Posted 2 years ago

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MyQ Community Manager

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Wenbo, the reason for such an occurrence is often simple. Please take a look at these troubleshooting tips and see if they solve the issue: https://goo.gl/9Gompj. If they don't, post a note here and we'll figure out next steps. Lauren
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wenbo liang

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recently, It happened again, 2 times in this month. I am really worried now, and considering to contact amazon.com, and buy a new one with different brand
(Edited)
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Chamberlain Admin, Official Rep

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Hi Wenbo,

Please email us at social@chamberlain.com with the subject line "myQ community. Garage door opening randomly. 'Your name' ". We will pass this information to our technical support team.
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wenbo liang

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Is there a solution for this? so many people have this problem, and it has been more than 2 years.