LW9000WF "That gateway or hub serial number was not recognized." - error code 303

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  • Updated 3 years ago
When syncing my opener, I never got the long 3 beeps, leading the installer to claim it had not connected to my router. However, my router sees that the MyQ is connected.

When I register with the MyQ serial number, I get Error Code 303: "That gateway or hub serial number was not recognized." (I quadruple-checked - no typos on my end.) 

Looks to me like I need to start again from scratch. How do I restart the process? Or do I need to do something else?
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michael.cluff

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Posted 3 years ago

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