Please advise. I have a model LW5000EV ser no. 02456100464. It just started having the same problem as above. Purchased and installed from Lowes in 2015. Working fine up to Jan 2018. Still have no issues with remotes or wireless keypad. It has to be either the smart control panel pn. 41A7305-1 or the internal logic board on the head unit itself. My email info is firstname.lastname@example.org please advise on my next step to take. Thank you for your time and assistance, Peter Leathers.
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