Lost range on my garage remotes

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After I installed the My Q system I lost the range on my remotes, it would work up close to the unit but if I walk out of the garage the remotes would not work. At the same time I installed LED light bulbs. As it turns out the when the LED was on it interferes with the remote signal, removed the LED bulbs and everting works normal.
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Ed Martinkus

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Posted 10 months ago

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chris

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Wow. That’s good to know. Thanks for the tip!!
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MyQ Community Manager, Employee

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Ed, thank you for sharing this with other community members. Please let me know if you have any further questions. Lauren
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Michael Parker

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Ed while it possible that the bulbs of the wifi they send/receive on is causing interference I think it may be a weak battery or two in the remotes. They should be able to push through the interference no problem

I have a bunch of smart bulbs without issues on the original remotes
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Ed Martinkus

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When the bulbs are "ON" the remotes ( 3 battery powered and 1 car powered) do not work 10 feet from the door opener.  They do work when you are right next to the opener with the LED bulbs are on. When the lights are"OFF" i can open the door or close the door a block away. After troubleshooting this for a couple of hours I found this tip on another site, tried it and it worked. I know this does not make sense, but I have had other issues with LED Bulbs and motion detection switches in my home. 
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Michael Parker

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Very very odd. I have fully led and about 12 of them are “smart” I don’t have these issues
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chris

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Could you share the brand and configuration of the led bulbs? Is the bulb smart, the socket smart, the switch smart or just led bulbs?
(Edited)
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Michael Parker

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My non smart ones are a mixture of Phillips and ikea ones. My smart ones are all Phillips hue bulbs for which I understand use a proprietary standard called zigbee if I’m not mistaken. The propriety signal connects to its bridge. Which is wired to my network switch.
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chris

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Im wondering also what Ed is using. Hey Ed
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chris

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I use hue in my home but my garage bulbs (still cfl) are wired with the MyQ wall switch. But I’m wanting to move the cfls to the barn and put led up here in the garage. They won’t be smart as they are smart switched. So.. knowing a particular led configuration for bulbs in the garage where the gdo is would be of use to me. Btw, my gdo is MyQ able.
(Edited)
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Andrew Goldstein

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LED bulbs can emit spurious RF (radio frequencies) that interferes with the signal sent from the remote control units and received by the garage door opener. Especially bad are the LED bulbs that are dimmer switch compatible. Don't use those bulbs. I tried several bulb brands and the worst offender appears to be the brand Feit. Feit dimmable bulbs obliterate the remote signal from reaching the openers when they are lighted. You can raise the doors (lights are off) but not lower them. I'm surprised that Liftmaster hasn't notified customers about this problem right up front. Even the authorized installer knew nothing about this problem.