Light won't stay on internet gateway when setting up!

  • 1
  • Problem
  • Updated 1 year ago
When I plug my internet gateway into my router and outlet, the lights blink a few times, but turn off.
Photo of Falan Fuquay

Falan Fuquay

  • 1 Post
  • 0 Reply Likes
  • frustrated

Posted 1 year ago

  • 1
Photo of MyQ Community Manager

MyQ Community Manager, Official Rep

  • 798 Posts
  • 43 Reply Likes
Hi Falan,

We apologize you are experiencing problems with setting up your internet gateway.  

Here are instructions to help troubleshoot this issue:http://support.chamberlain.com/articles/How_To/Why-won-t-my-Internet-Gateway-get-a-solid-green-light...

Feel free to let us know if you have any additional questions.

Best,
Chuck